ps remote play doesn't have access to the local network

Smons

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07-03-2025

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Meta Description: Is your PlayStation Remote Play unable to access your local network? This comprehensive guide walks you through troubleshooting steps to fix connection problems, covering Wi-Fi, firewall settings, and more. Get back to gaming remotely! (150 characters)

Introduction

PlayStation Remote Play lets you enjoy your PS5 or PS4 games on other devices. However, if Remote Play can't access your local network, gaming will be impossible. This article will guide you through troubleshooting this common issue. We'll cover everything from simple network checks to more advanced firewall configurations. Get your controller ready – let's get you back in the game!

Why is PlayStation Remote Play Not Accessing My Local Network?

Several reasons can prevent PlayStation Remote Play from connecting to your local network. These include:

• Network Configuration: Incorrect network settings on either your console or remote device can block the connection.
• Firewall Restrictions: Firewalls (on your router, computer, or PS console) may be blocking Remote Play's necessary ports.
• Network Connectivity Issues: Poor Wi-Fi signal, network congestion, or router problems can disrupt the connection.
• DNS Problems: Incorrect or unavailable DNS servers can prevent the connection from being established.
• IP Address Conflicts: Two devices on your network might have the same IP address, causing conflicts.

Troubleshooting Steps: Getting Remote Play Back Online

Let's systematically troubleshoot your PlayStation Remote Play connection problems:

1. Check Basic Network Connectivity

• Internet Connection: Ensure your PlayStation console has a stable internet connection. Test by opening a game or accessing the PlayStation Network.
• Remote Device Connection: Verify your remote device (PC, phone, tablet) has a strong internet connection, as well.
• Router Status: Check if your router is functioning correctly. Try restarting it by unplugging it for 30 seconds and plugging it back in.

2. Verify Network Settings

• PS Console Network Settings: On your PS console, go to Settings > Network > Set up Internet Connection. Ensure the correct settings are selected (Wi-Fi or Ethernet). Test the connection to confirm.
• Remote Device Network Settings: Ensure your remote device is connected to the same Wi-Fi network as your PS console.
• UPnP (Universal Plug and Play): Enable UPnP on your router if possible. This helps devices automatically configure network settings. Consult your router's manual for instructions.

3. Firewall Configuration: Opening the Necessary Ports

Firewalls can block Remote Play. You'll need to open specific ports on your router's firewall and possibly your computer's firewall. The necessary ports typically include:

• TCP Port 1935
• TCP Port 80
• UDP Ports 3478-3480

Instructions for opening ports vary depending on your router model. Consult your router's documentation for specific instructions. If you're using a computer's firewall (Windows Firewall, etc.), you may need to add an exception for the PlayStation Remote Play application.

4. DNS Settings: A Potential Culprit

• Change DNS Servers: Try using different DNS servers, like Google Public DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). This can resolve DNS resolution issues. You can change these settings within your PS console's network settings.

5. Address IP Address Conflicts

• Check IP Addresses: Make sure no two devices on your network have the same IP address. This can be checked through your router's administration interface.
• Static IP: If you have a conflict, consider assigning a static IP address to your PS console to avoid future conflicts. Your router's documentation can guide you through this process.

6. Restart Devices

Sometimes, a simple restart can fix the issue. Restart your PS console, your router, and your remote device.

7. Check for Network Congestion

Is someone else streaming video or downloading large files on your network? High network traffic can affect Remote Play. Temporarily pause these activities to see if it improves your connection.

8. Update Firmware

Ensure your PlayStation console and your router have the latest firmware updates installed. Outdated firmware can sometimes cause compatibility issues.

Still Having Trouble?

If you've tried all the steps above and still can't connect, consider these possibilities:

• Router Issues: A faulty router can prevent the connection. Try a different router (if possible) to see if the problem persists.
• PS Console Issues: If the problem only occurs with your PS console, there might be an issue with the console itself. Contact PlayStation support for assistance.
• Network Security Software: Sometimes overly restrictive network security software can interfere. Temporarily disable such software to see if it resolves the problem. (Remember to re-enable it afterward).
• Contact PlayStation Support: If the problem persists, contact PlayStation support for further assistance. They may have specific troubleshooting steps based on your console model and network configuration.

By systematically following these troubleshooting steps, you should be able to resolve most PlayStation Remote Play network access issues and get back to enjoying your games remotely. Remember to consult your router's and device's manuals for specific instructions.